Privacy Policy
Understand how TripWizard collects, uses, and stores traveler information for bookings, support, and trip planning.
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What we collect
TripWizard collects the information you provide during search, booking, support, and editorial contact flows. This can include names, phone numbers, email addresses, travel dates, pickup locations, and traveler details needed to operate booked services.
We may also collect technical information such as approximate device, browser, referral, and page interaction data to improve site quality, reliability, and service performance.
How we use your information
We use your information to respond to inquiries, prepare transfers and tours, share booking confirmations, coordinate with drivers or guides, and provide customer support before and during travel.
We may also use limited analytics and operational data to improve our site experience, identify errors, and understand how travelers use booking and guide content.
Operational sharing
TripWizard shares only the booking details required to deliver the service with relevant drivers, guides, or local operating partners. This can include your name, pickup time, route details, and traveler count.
We do not sell personal information. Any operational sharing is limited to the minimum information needed to deliver the booked travel service safely and accurately.
Storage and retention
Booking and support information may be retained for operational follow-up, accounting, traveler support, service quality review, and legal compliance. Retention periods depend on the service type and the nature of the communication.
If you want information corrected or removed, you can contact TripWizard support. We will review the request and respond in line with legal, operational, and accounting obligations.
Questions about privacy
If you have a privacy-related question about a TripWizard booking, guide subscription, or support request, contact us directly through the support routes listed on the site. We will help clarify how your information is being used.